Thursday, June 12, 2008

BT is missing the point - again

I'm getting increasingly interested in the whole broadband/FTTH debate. On the BBC news site today, talking about the long heralded BT fibre test at Ebbsfleet, where BT appears to be offering performance that will merely "burst" to 100 Mbps down and only 2Mbps upload, a BT spokesperson had the nerve to assume they had a clue about what us consumers want and need by saying that the speeds would be "Higher in fact than anyone currently needs"!

What utter rubbish. How does BT know what we might need in terms of speed. I know for a fact that the paltry 0.3-1.5 Mbps that my "up to 8Mbps" connection delivers is not what I need. If i want to download a 2GB movie file I'd like to get that file as quickly as possible. 100Mbps sounds pretty useful to me.

BT really is doing itself no favours with its current stance on this whole issue. Why doesn't it actually take the time to talk to its customers, and then respond by doing something really excellent and useful, rather than bleating about the cost of fibre roll-out, and capping the performance even in its own trials! Fibre can deliver at least 100Mbps up and down. Think what that sort of upload performance could do for online entrepreneurial activity, to say nothing of two way video calling, e-care services, and community safety issues. Just what they are doing in Neunen with 100Mbps up and down.

Make no mistake, BT is not at all interested in delivering a world class solution into the UK. It is interested in lining its own pockets and those of its investors by sweating the copper asset to the last. Even the Ebbsfleet trial is using a fibre topology which is inherently anti-competitive, militates against unbundling, and delivers a second class service to consumers.

Fibre - done right - offers some fantastic benefits to consumers, business and our communities at large. Make no mistake, if we wait for BT to deliver, we will be waiting for some time to come, and we will end up with a second rate service. 

If you want something doing properly, do it yourself. There has never been a better opportunity to communities to take control of their own communications technology and build a network of community level, community owned fibre networks

Bye bye BT.